As we release an update (2.0) to our product in Q1 2013. We wanted to update you of certain exclusive features which we feel are game changers.
The intention is to add a new dimension to efficiency in the business of Field service.
Technology is critical for the business model to run efficiently , it is equally critical that any IT delivery team understands the business model clearly and know what they are responsible for
The 3 Aspects of IT value based on our understanding today are ->
Efficiency -> reduce operational overheads by adding transparency , efficiency and redundancy to every process it supports. ROI is KEY !
Agility -> delivery meaningful business intelligence so as to act as a decision making tool for the management.
Customer Experience -> provide an engaging customer experience
In our view this should be the foundation of your strategy
“Deploy technologies that augment our efficiency , agility and customer experience to maintain and extend the competitive edge ”
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