Digitalising the manual cloakroom service at the Delhi Railway Stations

CloakRoom app is built to digitize the luggage room and its operations at the New Delhi Railway station in India’s capital city. The app, built for the Northern Indian Railways is being used by their staff on a daily basis

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Client
Northern Railways
Approach
Hybrid Agile
Time
+3 Months
Client’s location
Delhi, India
Industry
Government Rail Transport

Problem

Delhi Railway stations have been following manual process of managing the cloakroom services, but as the stations are 24*7 active with an immense number of passengers, they wanted to optimize the cloakroom process to provide fast and secure cloakroom service.

Solution

Our app provides an easy check-in & checkout process that supports different payment methods and is flexible in terms of payment made by passengers, a part of the payment can be paid later during checkout

Simplified Processing

The app scans the Aadhar Card and fills the basic details automatically.

Quick Payment Calculation

We have implemented a payment calculation which is determined by the luggage size, weight, and duration of keeping the luggage.

QR Integration

The application is integrated with QR code printing machine which immediately generates the receipts mentioning the name, time, and luggage items

Easy Billing

The app scans the QR code receipt at the time of check-out, therefore reducing the manual work.

Result

The 6Degrees team worked vigorously, right from a careful requirement analysis phase to a rigorous testing phase to build an e-learning and activity tracking application that exceeded the clients’ expectations. Our team released a solution which resulted in the following: