Month: August 2014

WebSite Viruses and Security Issues

Getting a Google warning on a brand new customer site can be the most nerve racking experience ever !

We have had the opportunity to work with customers to help resolve “Virus Attacks” or “Hacks”

This issue commonly occurs in open source websites and is one of the few risks that come with these platforms.

Your production centre should be able to fix such a situation for you , but in almost all cases they have very little to do with the problem , Infact, in most cases a Google warning is the first notification of such a problem to us as well as to you.

6 Degrees IT | KumoTeam Update 2.0

As we release an update (2.0) to our product in Q1 2013. We wanted to update you of certain exclusive features which we feel are game changers.

The intention is to add a new dimension to efficiency in the business of Field service.

IT Value Drives IT Strategy

Technology is critical for the business model to run efficiently , it is equally critical that any IT delivery team understands the business model clearly and know what they are responsible for

The 3 Aspects of IT value based on our understanding today are ->
Efficiency -> reduce operational overheads by adding transparency , efficiency and redundancy to every process it supports. ROI is KEY !
Agility -> delivery meaningful business intelligence so as to act as a decision making tool for the management.
Customer Experience -> provide an engaging customer experience

In our view this should be the foundation of your strategy
“Deploy technologies that augment our efficiency , agility and customer experience to maintain and extend the competitive edge ”